Effective Date: 1/10/2025
Tony Walker Hair Studio (“we,” “our,” or “us”) is committed to delivering your orders in a timely and reliable manner. This Shipping Policy outlines how we handle shipping, delivery times, and related information.
1. Order Processing
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Orders are processed within 1–2 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Methods & Delivery Time
We offer the following shipping options within Singapore:
Shipping MethodEstimated Delivery TimeCost
Standard Delivery2–4 business days $5-10
Express Delivery1–2 business days $5-$10
Delivery times may vary depending on location, public holidays, or unforeseen circumstances.
3. Free Shipping
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Enjoy free standard shipping for orders above $100 within Singapore.
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Free shipping is automatically applied at checkout when your order meets the minimum amount.
4. Shipping Areas
Currently, we only ship to Singapore addresses.
5. Order Tracking
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Once your order is shipped, you will receive a confirmation email with tracking information.
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You can use the tracking number to monitor your shipment online.
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6. Lost or Damaged Items
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If your order is lost or damaged during shipping, please contact us within 7 days of receiving the package.
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We will work with the courier to resolve the issue and may provide a replacement or refund.
7. International Shipping
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Currently, we do not ship internationally.
8. Contact Us
For any questions regarding shipping, please contact us at:
Tony Walker Hair Studio
📍 Geylang Bahru MRT B1-02
📧 tonywalkerhairstudio@gmail.com
📞 +6580120726